You should have a personal account at ZOOM online meetings platform;

Please set the name of your account in accordance with the information you provided during the registration in the format "First Name / Surname". The event administrator admits all participants according to the "First Name / Surname" indicated during the registration on the website https://nordic.invest.gov.kz;

We recommend you to use Personal Computer while joining the event. It is not recommended to use the Mobile Application;

You need to have stable Internet connection with a data transmission speed of at least 10 Mbps;

Keep your camera and microphone in the «off» mode during the sessions;

During the B2B session, please use Personal Computer with a camera (recommended resolution - at least 720p) and a microphone based on any OS (Windows, Unix, MAC OS);

During the B2B session, please use a high-quality mini-headset (headphones and microphone), if necessary;

During the B2B session, please keep your microphone muted. Enable it only when giving a speech or addressing the other event participants;

You can address any technical enquires to the Technical Support specialists by sending a personal message.

During the event, there is a Q&A / Discussion session, when you can ask questions. In order to ask a question, you need to send a message to a Moderator;

In the general chat you can contact any participant of the event. To do this, start the message with their «First Name / Surname:»

In case you want to hold a B2B meeting, please refer to the technical support. If your request is approved, the Administrator will prepare the room and connect you with the required participant in a few minutes.

Check the Internet connection;

Log in to the ZOOM meeting platform;

Join the conference 30 minutes before the start of the event for registration confirmation;

In order to choose your language, click on «Translate» and select EN / RU. If you want to listen to the original sound, click on the «Off» button.